If you need any assistance with your SIMS Parent account, please email the school 

[email protected]

Please include as much information as possible so that we can look at your request. Including a screenshot is really helpful so we can see the issue you are experiencing.

Please note, if you log in via any method except SIMS ID then we are unable to reset your password.

When contacting our SIMS Parent team, please allow 5 working days for responses. 

If you have children at more than one Aylsham Learning Federation school:

If you have children over more than one setting within the Federation then you will need to contact all of the schools individually.
John of Gaunt Infant and Nursery School – [email protected]
Bure Valley School – [email protected]
Aylsham High School – [email protected]